How it works

Smooth heels in three steps

1 — Prepare
Start on dry skin — hard skin files better dry than wet, so no soaking. Clip in the coarse roller for build-up, or the fine roller for a light finish.
2 — Glide (~5 min)
Move it gently back and forth across the heel and callused areas. Let the roller do the work — don't press. Stop as soon as you reach soft skin.
3 — Finish
Swap to the fine roller for a smooth finish, brush the device clean, and apply a foot cream. Now it finally has somewhere to go.

Your heels aren't dry. They're armoured.

The skin on your feet has no sebaceous glands. It cannot produce its own oil — so it is structurally dry, and no amount of cream changes that.

Under daily pressure it thickens to protect itself. That thickened layer is callus: rigid, and rigid skin splits under body weight. That's the crack.

A cream can't get through the dead layer. A pumice stone gives up long before the layer does. The only thing that changes anything is taking the layer off — which is what a rotating file does in five minutes.